724-746-5500 | blackbox.com
724-746-5500 | blackbox.com
Page 17
Linux Virtual COM user manual
Using TTYredirector/Troubleshooting
3 The command has been rejected by the TTYredirector daemon. An example is setting a user permission for a user that doesn't
exist.
4 The command program is unable to communicate with the ttyredirectord daemon.
Troubleshooting
1. Tracing TTY Activity
The trtrace command displays the activity of TTYredirector TTY devices.
Initiating tracing
trtrace
Displays trace data to stdout.
trtrace -outputfile file
trtrace -f file
Writes trace data to file, replacing the file if it exists.
If file is preceded by a “+”, the output is appended to file.
If file is “-”, output is send to stdout.
Multiple -outputfile options are permitted. A copy of trtrace ouput will be written to each file.
Example 1:
trtrace -outputfile trace.txt -outputfile -
writes output both to the trace.txt and stdout.
Example 2:
trtrace -f +history.txt -f current.txt
appends output to history.txt and writes to a new file current.txt.
2. Messages in Syslog
The TTYredirector daemon emits error and information messages to the operating system's syslog facility. Each message is tagged
with “ttyredir” and either “ERROR” or “INFO” depending on the nature of the message.
Events that result in syslog messages include:
• Daemon startup and shutdown
• Errors in creating or opening a TTY device
• License conflicts
• Invalid or missing license key
• Maximum number of licensed TTYs exceeded
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