Black Box Multi-Function Line Driver Spécifications télécharger pdf (Page 30)

CHAPTER 6: Troubleshooting

6.1 Calling Black Box

If you determine that your Multi-Function Line Driver is malfunctioning,

do not attempt to alter or repair it. Contact Black Box. The problem might be

solvable over the phone.

Before you do, make a record of the history of the problem. Black Box

will be able to provide more efficient and accurate assistance if you have a

complete description, including:

• The nature and duration of the problem.

• When the problem occurs.

• The components involved in the problem.

• Any particular application that, when used, appears to create the problem

or make it worse.

6.2 Shipping and Packaging

If you need to transport or ship your Multi-Function Line Driver:

• Package it carefully. We recommend that you use the original container.

• Before you ship a unit for repair or return, contact Black Box to get a

Return Materials Authorization (RMA) number, and make sure you

include everything you received with the unit when you ship it.

6. Troubleshooting

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Black Box Multi-Function Line Driver Spécifications Page 30