Black Box ACS111 Guide d'installation télécharger pdf (Page 82)

Chapter 4 Administering the Cisco Secure ACS Appliance

Working with System Data

4-12

Installation and Setup Guide for Cisco Secure ACS Appliance

78-14573-02

For more information on Cisco Secure ACS Appliance commands, see

Appendix C, “Command Reference.”

Working with System Data

This section details basic data manipulation tasks performed from a serial console

connected to the Cisco Secure ACS Appliance. This section contains the

following procedures:

• Obtaining Support Logs via the Serial Console, page 4-12

• Exporting Logs, page 4-14

• Exporting a List of Groups, page 4-15

• Exporting a List of Users, page 4-17

• Backing Up ACS Data via the Serial Console, page 4-18

• Restoring ACS Data via the Serial Console, page 4-20

• Compacting the ACS Appliance Database, page 4-22

Obtaining Support Logs via the Serial Console

This section details the procedure for running the support tool. The support tool

first collects logs, system Registry information, and other ancillary data, and then

compresses the collected information into a single file with the extension .cab.

This file can then be sent to support personnel for analysis.

Caution Performing this procedure stops and restarts all services and will interrupt use of

the Cisco Secure ACS Appliance.

Note This procedure is typically performed from within the Cisco Secure ACS

Appliance HTML interface.

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Black Box ACS111 Guide d'installation Page 82